Wednesday, 19 February 2014

Don't tempt fate

My dog day started with Willow being so keen to go to school she knocked my middle gate off and it crashed down and gave me a delicate bump on my forehead!

My dad promptly told me on arrival that it was clearly gonna be one of those days and cheerfully I explained it most certainly was NOT gonna be one of those days I didn't have time to have one of those days and headed off to collect the remaining four dogs.

On arrival poor Martha instead of greeting me wallaby style( think pogo stick with a manic grin) she was clumped on the floor and clearly really poorly so between her mum and I we sorted emergency vet and Off I went.  Only I didn't really head off just like that cos when I got into her 4x4 I couldn't find the clutch and the gear box was double dutch.  Mmmm an automatic great time to learn in new car, when you are heading to vet with a collapsed dog and didn't know where the vet was.

I tried reverse (R?) as I was pretty sure whilst it could change its own gears it would be unable to drive over my van.
So I tried N.
So I tried D and I moved only closer to my van....urm at least the brakes worked the same as normal.

Now once I had pressed the brake now the reverse ( R) worked so off we tootled driving like Miss Daisy only slower.

Off we headed to Llyods pharmacy and waited until a nice person asked me if I was lost( whilst sweating furiously under the sheer wait of the little dumpy one in my arms) and showed me where the vets were.  Phew

Did I mention Phew?

Once at the vet he examined her and agreed it was tummy pain and promptly stuck the thermometer where thermometers go in dogs.  Unfortunately that set the wheels in motion so to speak and as she evacuated her bowels we found ourselves evacuating the room.....

Phew eeeeee

Once in the next room I felt heartily sorry for the vet assistant who cleaned it up.  Injections given I picked her up and off we headed, only I was so focussed on getting her to the vet asap I couldn't remember where I had put the van.  The street I thought I had left it in it wasn't.  Urm maybe that was because I had come in Julie's vehicle and there she sat waiting patiently.

Automatics aren't so bad but my left foot still worked away as if there was a clutch and it took me a whole to work out what P was for ( park).

Time to do the walks and funnily enough all had lost the ability to wait, stay in the van and definitely didn't know what sit was.  So the halcyon days of gloriously well behaved dogs has finally passed and time for a bit of reality haha.

I have to say one of todays highlights was seeing shaggy little monkey Moomoo turned into slinky pug person with her new hair do she was on fire showing off to all and sundry and had a great time winding up Lottie and then Rez.  Isabelle didn't quite join in in her enthusiasm but she did enjoy showing Lottie what good manners looked like.

The other two who made me laugh were Rez and Winnie and the outer casing of a tennis ball they found.  There was only one way it could go with a large entire sporting breed and a small lap dog in the shape of a pug.  He huffed he puffed, he stood over her pushed and bossed her about and needless to say she took the casing off him and proceeded to show him up whilst parading her new found trophy.

Soon the walks were done and all were finally calm and happy.  So off I went to do the another rehab walk with Takoda and in time drop offs...... whilst walking Kodes I caught up with a couple of phone calls and one of which was from the non existent Northern Rock.  I did laugh when the 'lady' got stroppy when I wouldn't give out any details over the phone and said I would deal with my own branch when I chose too."HA! she shouted that shows what you know they don't have any branches anymore" and promptly hung up after I told her to ' Trot on'.  I do wonder if it would be easier for them to just get a honest job and work for their money?

My last visit to pick up Martha and give her her meds and make sure Maddi had another toilet break was rudely disturbed by someone opening Julie's back door.  Startled I rushed to see who it was and Maddi by now was really creating.   A bloke in a white coat( I thought the moment had finally arrived hehe) asked me if I wanted any fish whilst foolishly trying to stroke Maddi who by now had gone very still and started to emit a low quite menacing growl.  I didn't like it at all and was a little alarmed by noticing he was sporting a rather unusually fashioned ear.

Once he had gone I noticed there were three more blokes in the street going into peoples gardens and two of the other blokes also had 'chewed' ears shudder.

Their van was a clapped out transit with no refrigerator unit and was filthy so thought it might be worth giving the police a ring and just as I jotted down the registration number a face appeared at my window of the van and he just looked straight at me.  Oh lordy I nigh on pee'd myself!

I was so grateful a neighbour had spotted what had happened and I managed to talk to him as if I was meant to be visiting them too and thankfully they had a cat so hopefully lended a bit of plausibility to my randomness.

Once out of the street I phoned the police so hopefully the non fish fish sellers in white coats won't come for me......eek.

Excitement for me is being handed a bag of minstrels and a hot milky coffee or sliding down the snowy slope n my backside encased in waterproof trousers so I will be happy to avoid the type of excitement I have had today!.

Well time for me to head off I do hope young Martha is feeling a bit better by tonight and back at the vet tomorrow morning so wish her luck and I will keep you updated on her progress whilst the vet thinks it isn't a bug or virus it is better to presume it is and see what happens.

Time to get the jobs then a sit down in a darkened room!

Saturday, 8 February 2014

Sorry isn't the hardest word, goodbye is!

I am getting used to the word goodbye.  Getting used to dogs moving on and not knowing what they are doing, how they are getting along and all those little snippets of their lives you used to be part of.  

You have to remember you were privileged or lucky, or indeed needed to be part of their lives for that moment in time.  In our case it gets harder as we are now used to having the dogs in ours lives for longer the longer Petnanny operates.   

Their giddy faces, their funny ways.

Yet it is all good if you can say you have been a positive influence.  All vets agree in their 'vows' to 'Do no harm'( not sure how vets justify this when they are responsible for the animal testing etc that still continues to this day) yet I want more.

I want to be able to say we helped.

Of course we are also lucky to be have customers who genuinely want the best for their dogs and are willing to commit financially to their welfare and wellbeing( many of course do without using a dog care professional) so we know those dogs are happy at home with loving owners and great lives, regardless of how long they use us which helps when we say goodbye.

So we say goodbye to the guys we have learn to love, laughed at and with and walked many a mile with and hello to the newbies a very necessary part of earning enough money to live, pay for ongoing bills and updating of vital equipment and training.  To get used to those new faces, their own special ways and in time learn to love.  Find out how to motivate, train and reassure, how to balance that delicate relationship with owners and of course introduce them to the dogs of Petnanny.

This time is a little different as we are introducing more than we would normally as we rarely have more than one space at a time.  I was in no hurry happy to wait, yet as is usually the way the 'perfect' dogs( recommended by customers old and new directly, people forget we like recommendations not just new owners needing recommendations about us) have come along together!  

Three puppies and two adults from three families is an exciting challenge.....Hopefully lots of blog time haha good or bad.

I want to take this opportunity to pass on my regards to a lovely lady who has had some awful health news which has meant she has had to cut down at work.  Our thoughts are with you and don't forget if you need us just shout.  Sometimes you say goodbye when you are needed most.

So much to learn sixteen years on.

How many times have I felt that burn, the heart pounding sensation when you know you have to deal with something that you would rather just went away?  Now I am not the kind of person to hide away from something difficult but that doesn't mean I like it, far from it I just know from experience it won't go away until it is tackled, dealt with and moved on from.

So here goes!  Stand up tall, deep breath and

Alex has set up a dog walking company and three of my customers, sorry four of my customers are using her services.  There it is said, once written down it can't be unwritten.

Ok the sky hasn't fallen in.

Ok maybe the odd person will wonder what we have done wrong, I can deal with that.

Has my pride been dinted, a little I guess but then that never does anyone any harm.

Now for the interesting bit.  What have I learnt from it and what happens now?

2014 has undoubtedly been a shocker and yet I am feeling so very positive that I have learnt so much from it that it was a shocker that was very much needed.

I genuinely want to continue in the same way as we have for sixteen years, evolving and improving but essentially the same.  I had become a little tired ( thank you Dr Taylor I shall forever be in your debt though not literally I should have you paid soon I promise) and this has made me rock back on my heels and work out what I want from Petnanny not just what everyone wants from me.

Sam is as much the future for Petnanny as I am and for as long as it lasts we are a team, Petnanny is a we.  Throw in Autumn and we have a nice cushion for the we and also help set up Autumn with her future, a future she has already started planning for.

We want to learn more and experience more so that is easy to book and with tweaking we can have some fun too.  So being a team albeit small, more training and taking time to review more.  We want to really appreciate and enjoy the luxuries that come with loyal customers, regularity and freedom to choose our path.

My ethos to ensure dogs benefit long after they use Petnanny is still at the fore and of course safety above all else can not be compromised.  That means some training instead of all out fun, balance is key and constantly reviewing that that balance is met.

So onward we shall go, as they say at the end of films no one was hurt, hard done by or killed in the process.  Lots to look forward to, so much to be very grateful for and is merely the swings and roundabouts of life!

Tuesday, 4 February 2014

Petnanny:special kind if happy and

Murphy was a special kind of happy today!

Lucy was just as happy

And everyone enjoyed a mid morning snack..... Well apart from beau the big lad who was to busy trotting about having fun with mates 

New puplet

We had a new little person come out today to see if she wants to become a Petnanny pooch.
Meet Bella(BellaBoo the Cockerpoo)
It was lovely to meet her mom and by chance our other customer Justine knew her through friends.

As you can see she was worn out by all she saw. Most have the Petnanny effect after a walk not during.

She is going to be fun edition to our little Petnanny family